Job Title - Technical Support Advisor 1st Line - Data Centre Reports to - Service Desk Manager Department - Operations Salary - Up to £25,000 Location - Exeter Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. Basic Server & Network Support: Provide support with server, storage, and networking equipment, along with a foundational understanding of DHCP, DNS, and other related technologies. Data gathering and analytical skills - gather the right information from the customer, analyse the issue and take appropriate and timely action. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

You will act as a brand ambassador and use your skills in Talent Acquisition to identify, attract and secure the top talent in the market. End-to-End Interview Process: Oversee the entire interview process, from initial screening through to the offer stage, ensuring a smooth and efficient experience for both candidates and hiring managers. New Hire Support: Act as a point of contact for new hires during their onboarding period, addressing questions and ensuring they feel supported and integrated into the team. Health and Wellbeing Allowance: £1,250 allowance per year to be used for any food and non-alcoholic beverages during business hours, healthcare, gym memberships, sporting goods and accessories, and any wellness appointments.

Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. Establishing overseas data product system, including: data BI, data analysis, self-service analysis and other data application platform by communicating with global game R&D Studios and analysing global game data and application scenario features.

To assist in the facilitation of technology & cyber privacy impact assessments and reviews To identify, assess and monitor technology & cyber privacy risk remediation programs. Region Specific Regulatory Requirements such as GDPR, CPA, GDPL Brazil, POPIA, DPF, IAPP, Cloud Computing Code of Conduct, COBIT, ISO 27018, ISO 27701, NIST, Trust Principals) Ability to weigh business risk, provide guidance and enforce appropriate technical controls Ability to understand technical requirements and functionality Energy, passion and a desire to learn Strong written and verbal communication skills Excellent interpersonal skills Attends relevant special interest groups; belongs to professional organisations.

Selected candidate will join a global DB Operations team responsible for providing support and maintaining the overall performance, reliability, and availability of our database systems. Minimum of 2 years of experience in database administration or operations . Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their RDBMS databases as well as database monitoring and management tools - e. Experience with issue, change control tracking software's e. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Our inclusive and dynamic environment encourages proactive thinking, continuous learning, and impactful contributions, allowing you to make a difference in the ever-evolving landscape of digital marketing through innovative solutions and campaigns that shape the future of retail marketing. Leveraging cutting-edge technologies, you will be responsible for crafting scalable data pipelines and workflows using JSON and Python to ensure seamless data transfer across Marketing and Media platforms, cloud data warehouses, and BI reporting tools. With a strong technical background and the ability to collaborate effectively with internal and external teams, you excel in translating complex requirements into actionable strategies, influencing senior stakeholders, and implementing data-driven marketing technologies to enhance marketing effectiveness and deliver exceptional customer-first communications.

As well as dealing directly with customers, the successful candidate will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services. This is a great opportunity for the successful candidate to progress their existing skills with a leading Oracle Platinum Partner working with cutting edge technologies. Oracle Fusion Middleware (WebLogic) with Oracle Forms and Reports required Experience in migrating to Oracle OCI and AWS RDS desirable Knowledge of Oracle Exadata Database Machine. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

Your primary role will involve working as a 24x7/365 operations team member providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

While we continue to help clients meet their GMP objectives, the data challenges our clients face are becoming more diverse which gives you a great chance to work in a team across a broad spectrum of areas and add tangible value to clients and pension scheme members. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day.