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Job Title - Technical Support Advisor 1st Line - Data Centre Reports to - Service Desk Manager Department - Operations Salary - Up to £25,000 Location - Exeter Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. Basic Server & Network Support: Provide support with server, storage, and networking equipment, along with a foundational understanding of DHCP, DNS, and other related technologies. Data gathering and analytical skills - gather the right information from the customer, analyse the issue and take appropriate and timely action. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.