Job purpose and overview
Using our bespoke platform, you will be working alongside our Chief Product Officer and Customer Success Manager to not only understand the platform and how it is used in context, you will be trained in how to delight our existing customers and trialists. By providing further support to our clients using our platform, you will also have a fantastic opportunity to talk directly with our customers, not only discovering the benefits they are getting, but also the improvements required. Our onboarding process is fast-paced yet supportive, so you'll feel right at home from day one.
At our marketplace we facilitate the perfect match between pet owners who want to leave their pets in safe hands and pet sitters looking to enjoy the companionship of pets whilst they travel. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.
In an increasingly complex world of interconnected platforms, the Data Manager will ensure that the data stack - built around the Segment customer data platform and our Amazon Redshift data warehouse - is delivering for our analysts, marketers, product specialists and leadership team. At the heart of our team are a mix of diverse backgrounds. If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.