Victoria's Secret - Operations Data Admin (BJ-12843)

Location | Head Office, Tottenham Court Road, London

Working style | Hybrid

About Victoria's Secret

We don't just sell products...we sell experiences. Although Victoria's Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria's Secret PINK brand we have come to represent an aspirational lifestyle - a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.

We currently have 26 stores across the UK and Ireland and are continuing to pop up in new locations as we grow. Our Head Office team are based in Central London and work closely with our store teams. Our values are at the heart of everything we do. They are the foundation for our unique mind set that guides our behaviours and determines our results. They're a connection to our history and a guide for our future. And they're the measure of success for how we do things today.

We are so passionate about what we do and love to work collaboratively to create an acclaimed working environment.

About the Job

You will be responsible for resolving any data issues with items not live on our system and ensuring the smooth flow of product into the warehouse. Ultimately you are responsible for ensuring data is live on our system. If you want to put your inquisitive nature, exceptional teamwork and expert problem solving skills to good use, then this could be the perfect role for you.

You will be…

• Able to understand the customer journey on the website and how we can present our product on site in the best possible way to convert customers into sales. Ensuring product headers and descriptions are accurate
• Ensuring that all items and contracts raised on the product system are live prior to brand delivery and share visibility of contract issues to product teams
• Checking incoming deliveries for any data issues and fixing them prior to delivery
• Working through data issues on the warehouse delivery tracker ensuring that all deliveries are live within 24 hours of delivery
• Working closely with the product teams and communicating any data that can not be resolved by the operations team with clear deadlines for completion
• Liaising with brands on any missing data issues and escalate any major concerns to the product team
• Challenging any blockers that come up around data with solutions and suggestions for getting items live

Your talent…

• You will ideally have experience working within a Merchandising or Operations role, but not essential
• Extremely organised and adaptable
• Excellent communication skills, both written and verbal
• If there's a problem, you're the first person to find a solution
• As well as working in a team you're self-motivated, passionate and driven when it comes to
• working solo too
• Helpful and approachable with a positive outlook no matter what
• Advanced Excel skills

What we can do for you…

• 25% off a huge selection of Next, Lipsy, GAP and Victoria's Secret products & 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through Perks At Work
• We recognise hard work with our company performance-based bonus
• Life Assurance
• Digital GP Service for help at home
• Lesson the impact with our Annual Travel Card Loan
• Never miss a package and with Direct to Desk delivery
• Bag a bargain at our sample sales
• Hybrid & flexible working across the business to support your work-life balance
• Learn, develop and grow with our personal development plans
• Join in the fun with our year-round office events

Diversity & Inclusion

At Lipsy Group we recognise that our differences are what make us who we are. We want people to want to work for us and be their true selves. We are dedicated to attracting and developing a talent team, and recognise that all unique backgrounds and experiences contribute to our future success.

We want to create an inclusive and inspiring environment where individuals feel valued and respected, and where people can achieve their full potential and be their very best, whoever they are.

Wellbeing

We believe that wellbeing is having the opportunity to achieve your full potential, cope with day to day pressures, be productive and thrive in all aspects of your life. We encourage a culture that promotes and enables us all to achieve positive wellbeing, by focusing on mental, physical and financial health.

We don't just sell products...we sell experiences.

Although Victoria's Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria's Secret PINK brand we have come to represent an aspirational lifestyle - a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.