Search Model Data, Product Operations- German (BJ-13196)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Trust & Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team & role
The Search Model Data Team is responsible for managing data labeling projects covering over 20 countries/regions and 18 languages. The data labeled will be provided to the R&D team, the R&D team will apply human labeled data to train and test algorithm models for various search business segments, helping to optimise the search engine, launch new features and improve user experience when using the search function on our platform.
By thoroughly understanding the project background and model optimisation direction as well as combining business experience and localised market characteristics, The Search Model Data Team is responsible for end-to-end project management throughout the entire project life cycle, including formulate project planning and labelling strategies/SOP, forecast resource and manpower, promote the implementation of labelling guidelines, and ensure the project delivery result.

Responsibilities
-Perform as the product operations role; Manage the operation of labelling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimising users' search results.
-Work as the project owner; undertake various tasks throughout the entire project life cycle.
-Review and reconcile the demands received to formulate customised project management plans and design proper relevant SOPs.
-Manage and work closely with the global data delivery team; supervise the implementation of project mechanism, data delivery and quality assurance.
-Conduct ROI analysis and regular review based on the model performance of machine learning models.
-Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.

Qualifications

Minimum Requirements:
-Bachelor's Degree or equivalent education/experience, advanced degree is preferred.
- Work experience in search engines and social media platforms; Former experience in Search relevant business.
-Minimum 3 years of relevant experience in social media within a high-growth environment.

Preferred Qualifications:
-Proficiency ( both written and verbal) in German and full proficiency in English due to working with the German market.
-Proven experience in cross functional work and stakeholder management.
-Experience in analysis and communication skills with a good sense of flexibility.
-Proficient in project management, project operation, or familiarity with users' Internet usage habits.
-Quick learner, strong sense of responsibility and ability to work well under pressure.


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.