Manager, Data Analytics (Digital Delivery) (BJ-13070)

The Opportunity

DIGITAL LEGAL DELIVERY
Digital adaption is presenting businesses with efficiencies and opportunities at pace - Herbert Smith Freehills is no different. Continuing to support our clients with this rapid change, we have created a team of the best analytical legal minds with investments in cutting-edge technology and technologists in our Digital Legal Delivery (Digital) practice.

Bringing together legal, project management, process design and technology expertise, our Digital group supports businesses who need invention from their legal advisors. Leveraging experience to map the intersections where people and tech deliver results, this team supports businesses undergoing their own digitisation projects and those who seek disentanglement from the manual and inefficient processes in the delivery of legal services. Experienced at delivering large and complex legal services, we are experts in the delivery of data-intensive mandates.

Imagining possibilities, HSF's Digital Legal Delivery practice is implementing the best technology solutions today, while horizon scanning and experimenting with emerging technologies to understand their practical applications.

LEGAL
In Legal, we help shape how the firm delivers legal matters to clients. We have longstanding experience in thinking differently about law, and we are at the forefront of making legal services more efficient - particularly at scale.
We have a deep knowledge across a broad range of sectors, and a wealth of experience in delivering large and complex mandates. We are specialists in contract management, document review, volume claims and remediation, and due diligence.
Working collaboratively with colleagues from across the firm, we use our expertise in law, process design and technology to deliver solutions for our clients. Underpinned by our legal project management capability, we organise our collective effort as efficiently and seamlessly as possible. This ensures consistent delivery throughout and enables our clients to achieve efficiencies across their operations.

LEGAL TECHNOLOGY
In Legal Technology, we deploy the firm's established technology efficiently and reliably across a range of client matters and projects.
We combine our expertise in document automation, custom development, eDiscovery and data analytics and client reporting - to work collaboratively across the firm on disputes, transactions and projects.

DIGITAL CHANGE
In Digital Change, we innovate, invest and push our firm's boundaries when it comes to new uses of legal technology.
We experiment with technology and pilot tools to understand them deeply: their potential challenges and benefits, and how they can be used in our day-to-day work to provide better solutions for clients.
And we ensure we have the right internal governance when it comes to making decisions, so we can minimise risk, maximise our opportunities and provide consistency for our stakeholders.

ADVISORY
In Advisory, we bring deep expertise in legal operations and emerging technologies, working across any sector, alongside our teams or directly with clients.

We are trusted advisers to our clients on new ways of working as we scan the horizon, together.

The Role

The core services of the Data Analytics Team are:

• Quant analytics (inc. offer calculations for claims)
• Decision analysis
• Modelling of quantum exposure
• Data breach analytics
• Data statistics
• Client Dashboards
• Matter Reporting

This role will focus on internal client relationships (with instructing partners and associates) and the delivery of day-to-day delivery of matter work in the data analytics team. This will include people management and ensuring the appropriate resourcing of matters (to include training needs), reporting to and working closely with the Senior Manager, Data Analytics.

The Data Analytics Manager will be responsible for providing expertise, advising on any issues within the team or with cases and taking the lead on resolving them (supporting more junior members of the team as appropriate). The role will ensure the overall provision of high quality services and will play a key part through effective consultancy in building the reputation of the Data Analytics Team, both internally and externally.

Key Responsibilities

• Together with the Head of Data Analytics and Senior manager, be part of the design, development and ongoing evolution of dashboards and tracking of client metrics as part of client delivery
• Supporting the head of data analytics and senior manager to build relationships with partners and CRMS in London, selling the data analytics offerings
• Supporting matters that heavily focus on data analysis and reporting.
• Translating data into presentable content for matter insights reporting
• Converting data into different formats to suit matter delivery (e.g. log file format conversion for data breach analytics)
• Producing Legal Transformation dashboards for key stakeholders and ensuring they understand the functionality.
• Manipulating and presenting numerical data in formats that are easily understood by a broad range of stakeholders, providing concise narratives to back up the numbers.

Qualifications, Skills & Experience

• Demonstrates analytical reasoning, interpretation and evaluation of complex information, with the ability to exercise judgment and resolve issues independently.
• A strategic, analytical mindset to solve complex problems by developing insights from data
• Advanced technical experience building and maintaining tools and reports
• Ability to design impactful slide decks and dashboards
• Excellent storytelling skills to communicate insights to key stakeholders within the business
• Advanced Excel, PowerBI, or similar
• Foundational knowledge of data querying languages such as SQL
• Familiarity with SharePoint and Power Automate
• Tertiary study in a related area (Data Science, Economics or Mathematics) beneficial
• Advanced MS Office suite skills (ie Word, Excel, Visio, PowerPoint)
• High level of attention to detail, excellent organisational skills and ability to prioritise
• Ability to work effectively within an agile, activity based environment
• Ability to delegate tasks to junior team members (clear instructions with a quality control workflow in place)

Closing date for applications is Wednesday 18th September 2024 at 12pm

Team

Digital Legal Delivery

Working Pattern

Full time

Location

Belfast

Contract type

Permanent Contract

Diversity & Inclusion

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.