Data Services & Analytics Specialist (BJ-12942)

Location: Newbury OR Manchester + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week - Mon to Fri

*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Vodafone UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What you'll do
As Data Services & Analytics Specialist you will play a key role in enabling the implementation of the new operating model supporting the deployment and executing our data automation strategy to delivery meaningful, actionable insights. The focus will be to develop solutions together in an agile team of data engineers, software developers and system specialists, working in an Agile framework.

• You will build and manage databased to allow independent reporting. Whilst providing technical direction on design considerations for performance, scalability, availability, maintainability, disaster recovery and uptime.
• You will support simplifications, harmonisations and automated report generation, enabling relevant tool implementations as part of Agile team in Agile SAFE methodology.
• You will proactively analyse available data to find relevant patterns to prevent potential incidents and avoid adverse customer experience and revenue loss.
• You will participate in the problem identification/error resolution process, including tracking, repairing and reporting defects.
• You will take ownership for all assigned tasks/projects from start to finish, ensuring they are completed accurately and within agreed timeframes.

Who you are

• You will demonstrate a range of technical experience and competencies working with statistics, machine learning, coding languages, database management and reporting technologies.
• You will have good numerical and analytical skills accompanies with the ability to translate data into clear, concise stories up to executive level, both internally and externally.
• You will have excellent communication and interpersonal skills, confidence and professionalism with a clear can-do mentality.
• You will ideally have knowledge in Excel, SQL, PowerBI, Qlik Sense, Business Objects (Boxi) or NiFi.

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#LI-Hybrid