Data & Insights Consultant (BJ-12870)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Commercial and Money Movement Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa's clients and staff to improve portfolio and product performance, program profitability and cardholder experiences around the world. By coupling in-depth analysis of portfolio behavior with Visa's world-class products, digital offerings and marketing capabilities, we ensure our clients' programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

Position Summary
As part of the Commercial and Money Movement Client Services organization, the Data & Insights Consultant will help to deliver this vision to our clients across the European region. In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.

Responsibilities
This role derives analytic insights on client performance and helps to deliver findings from those analyses to external and internal stakeholders. Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. Specific activities may include:

• Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise as well as external Visa clients.

• Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses

• Combine and analyze disparate data sources and derive insights in a Big Data environment, independently perform analysis to render robust, thoughtful results

• Compare client performance against industry best practices with a shrewd eye toward identifying performance and, or profitability improvement opportunity

• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

• Manage entire performance improvement process, creating new initiatives and governance over implementation to meet regional performance improvement goals

• Take on new optimization functions in the money movement support space, developing best practices for supporting new products such as Accounts and Wallets and uptraining team members on how to support

• Support strategic clients important to the growth of the Visa Direct and overall Money Movement ecosystem

• Leading internal authorization rate improvement initiatives and campaigns intended to drive performance for multiple issuers and merchants
  Other

• As part of the team, you will get opportunity to work on strategically important projects for clients and Visa.

• Working with Product, Readiness and Sales teams to identify opportunities and leverage on internal tools and expertise and develop holistic solutions to help increase service quality, revenue and efficiency for clients

• Understanding the new use cases and service requirements and coordinate internal resources to accomplish Visa and client objectives

• Take part in onboarding of new Visa Direct merchant partners

• This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• Relevant work experience with a Bachelor's Degree/Advanced degree (e.g. Masters, MBA, JD, MD) or PhD
• High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Strong verbal, written, and interpersonal skills are required
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills

Preferred Qualifications:

• Experience visualizing data with tools like Tableau, advanced Tableau skills
• Knowledge of the payments industry

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.